Profiles of BootsnAll Staff Members
The BootsnAll Team
Sean E. Keener: Co-Founder and CEO
Sean grew up in Chicago, Illinois and began his journey in 1994 with a year of study at the University of Queensland in Brisbane, Australia. His studies and travels there inspired him as he met travellers from all over the world. He quickly learned that a holiday can be more than 1 week next to the pool in warm weather. Following his return to Chicago and graduation from University, he departed 1996 on a whirlwind tour of England and Scotland with 3 Australian friends.
He has since continued his journey alone through countries such as Ireland, France, Greece, Poland, Russia, Ukraine, India, Nepal, Tibet, Kazakstan, Romania, South Africa, Tanzania, Kenya, Thailand and his native United States. Sean is known for his limitless enthusiasm, voracious appetite for learning, an uncanny resemblance to Silent Bob.
In 2009, Sean gave his girlfriend at the time the ultimate test…travel together for 4 months. She passed and they married later that year. As of 2013, he is the father of 1 boy, and twin identical daughters. He is planning 6 months in New Zealand starting in late 2013.
Chris J. Heidrich: Co-Founder, Community and Trip Planning
Chris is from Brisbane, Australia and began his journey in 1996 with some friends on a trip to Chicago to pick up Sean, and then on to England to see the Euro ’96 football tournament. Thus began a steep learning curve as he realised the folly in trying to haul 4 pairs of shoes wherever he went.
Since then, he has lived and worked in Edinburgh, Scotland answering telephones; Stoke Poges, England as a guinea pig for clinical drug tests and as a bartender (mandatory for Aussies in the UK); and Gardiner, Montana as a breakfast cook for scary looking guys that spoke in grunts.
These days Chris calls Auckland, New Zealand home after spending the better part of 8 years in Portland Oregon. Most everything you see on BootsnAll has passed through his hands one time or another so you know who to email if it’s broken or you simply can’t find what you’re looking for!
Chris’ BootsnAll Traveler Profile | Feel free to contact Chris: chris at bootsnall dot com
Dave Keener: Traveler Service, Travel Insurance, Eurail, and RTW Tickets
Dave’s name pops up around the BootsnAll sites with some regularity, and with good reason. He’s our numero uno customer service rep, and (as the saying goes) he’s forgotten more about RTW tickets, travel insurance and Eurail passes than most of us will ever hope to know.
If you’ve got a question about the products or services offered by BootsnAll, Dave’s the man to talk to. And if you’re not in his time zone, don’t worry – he doesn’t sleep much. He’s likely to answer the phone before the roosters are even awake.
Feel free to contact Dave: dave at bootsnall dot com
He is also reachable via the chat feature on Indie and Skype via username DaveKeener
Olivia Raymer: Product Manager & Analytics Junkie
Olivia is a native Pacific Northwesterner who has lived in almost ever corner of Oregon and Washington, but calls Bend, and now Portland, home. Her first stint of international travel (Canada doesn’t count in the PacNW) didn’t come until grad school, with a summer study-abroad program in Marseilles, France. After returning from the south of France with a serious case of the travel bug (not to mention the gelato withdrawal), she started planning her next big trip. A year later she decided to just take a career break instead of a two week vacation. 20 countries and an epic year later, she returned to Portland to give employment another go.
Olivia was BootsnAll’s marketing coordinator, and now Product Manager, resident pescatarian, and lover of all things data, information, and Excel. In fact, she’s probably analyzing your online behavior as you read this. When she’s not coordinating, Olivia can be found looking for sun breaks, pretending to be a Portland tourist and/or Martha Stewart (but not at the same time), and scheming her next adventure. Next up: Chile?
Olivia’s BootsnAll Traveler Profile | Feel free to contact Olivia: olivia at bootsnall dot com
Adam Seper: Features Editor and RTW Travel Expert
Adam manages all of the epic Indie Travel Content across the BootsnAll travel network and works with dozens of writers that are on the road via BootsnAll Travel Writing Programs.
Adam is an experienced RTW traveler, loves his hometown sports teams in St. Louis, and is fond of large dogs and laughing.
Riel Manriquez: General Manager
Check out Riel’s traveler profile here.
Riel manages our Agile Programming Team and is Product Manager for Indie. Riel loves to talk to customers and learn how he can help make our site and software better. Riel is based in Portland, Oregon where he lives with his wife and daughter.
Cristina Puscas: Researcher, Writer, and Traveler Advocate
Cristina has researched, written articles, and been a positive influence at BootsnAll for many years. She loves budget travel around Europe and can provide detailed advice for travel to Greece. She is based out of Arad, Romania where she lives with her loving husband.