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FAQ

Round the World Travel Guide
Your One-stop Source to Plan & Book Around-the-World Trips

Questions

1. How do I get my tickets?
2. How is it possible to get such low fares?
3. What is an airfare consolidator or wholesaler?
4. What makes us a better choice than others?
5. Are consolidated fares more restricted than standard fares?
6. Where are We located and What organizations do we belong to?
7. What airlines do we currently represent?
8. What airlines do we have a Preferred Relationship with?
9. How do I change my tickets or get a refund?
10. What fares and taxes are included with the displayed fares?

Have another question? Please email us »

Answers

1. How do I get my tickets?
   We send all tickets by DHL, FedEx or Airborne Express. Tickets are sent out as soon as payment has been received and processed. If you have more questions about your tickets, please go to the tickets page. To track your shipment or to request a tracking number please go to our shipping page.
   
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2. How is it possible to get such low fares?
   As a high volume producer for numerous international airlines, we have the power to negotiate bulk rates and great discounts to all of the world’s destinations. Airlines use consolidators to move market share and fill low yield seats in various market sectors. Consolidators do not pre-purchase seats and then unload them at the last minute, as commonly believed. Rather, rates are negotiated and the seat inventory is controlled by the airlines involved. Tickets we sell, allow the same choice of flight, schedule and seating preference as with other normal and higher airfares. Differences between normal and negotiated airfares come in the form of change penalties and refund policy. Please make sure to check these with your agent, as all airlines have different policies.
   
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3. What is an airfare consolidator or wholesaler?
   A traditional consolidator represents the airline in local markets, selling tickets only to other retail agencies. We on the other hand sells directly to you, the public, avoiding the middleman and saving you money.
   
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4. What makes us a better choice than others?
   As a “Direct to Consumer” consolidator, with our around the world travel fulfillment partner we can beat any fare offered on airlines it represents. Our agents have a wide selection of fares to choose from and are interested only in offering you the best price for your travel needs. The agents are not trained to be loyal to one carrier over the other. If you are a mileage partner and would like to fly on an affiliated carrier, notify our agents, as they have many options to choose from.
   
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5. Are consolidated fares more restricted than standard fares?
   Actually this is a widely held misconception. The rules are very similar with the only diference being in the amount refunded in cases of cancellation. Certain tickets are completely non-refundable or changeable. Rules vary per airline, and it is important to get these details from your agent before purchasing your tickets.
   
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6. Where are we located and what organizations do we belong to?
   BootsnAll Travel Network is headquartered in Portland, Oregon and has been operating since 1999. Through our websites and operations in Bali, Indonesia, and Brisbane, Australia, we interact with independent travelers around the world to build on- and offline travel communities, while providing them with the information and services they need for their trips.

   Our airfare booking, around the world travel, customer service and fulfillment partner, is based in downtown Seattle and has been operating since 1991. They are registered with the International Air Transport Association(IATA).
   
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7. What airlines do we currently represent?
   Air India – Air Canada – Aeroflot – Air New Zealand – Alitalia -Air Zimbabwe – Asiana Airlines – Austrian Airlines – British Midland – Cathay Pacific – China Airlines – Emirates – EVA Airlines – Garuda Indonesia Airlines – Gulf Air – Hawaiian Airlines – Korean Air – Kenya Airways – Lanchille – Malaysian Airlines -Royal Nepal Airlines – Scandanavian Airline System – Singapore Airlines- South African Airways -Thai Airways – Varig Brazilian Airlines.

   For more on our airlines and relationships, click here.
   
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8. What airlines do we have a Preferred Relationship with?
   Air China – Air Nippon – American Airlines – Aerolineas Argentinas – America Trans Air – Iceland Air – Iberia – Japan Air Lines – Swiss Airlines – Tam Meridionais – Philippine Airlines – Continental – Delta Airlines – North West Airlines / KLM Royal Dutch Airlines -United Airlines / Lufthansa – U S Airways

   For more on our airlines and relationships, click here.
   
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9. How do I change my tickets or get a refund?
   You can find details on ticket changes and refunds here.
   
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10. What fares and taxes are included with the displayed fares?
    Fares shown are for one adult. The fares displayed include non-governmental charges and fees, but do not include other taxes and fees. For more details on taxes and fees, please click here.
    
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